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What Does Offshore Support Actually Cost Per Month
What Does Offshore Support Actually Cost Per Month
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Guest
Guest
May 05, 2026
10:56 PM
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Have a look at this breakdown. Indian-based professional support agents can earn between 400 and 900 monthly, depending on their level of expertise and the type of shift that they work.
Now put that in comparison to the national average of between $3,500 to $4,500 to a similar position in the United States.
With the infrastructure, HR, and management overhead costs in India beyond the cost of infrastructure, the HR manager, and manager remain well below $1,200 on costs per agent per month. On average, it is a cost-saving of 60-70 percent.
A lack of productivity is not indicative of low-cost customer support offshore. Better allocation is the result.
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